How to Describe Customer Service on a Resume
When you are applying for a customer service position, you must be sure to include your experiences and abilities in your resume. A well-written resume can make significant difference in obtaining the job you’ve always wanted. In Hastings Resume, we specialize in providing resume writing services to help you stand out from the rest of the applicants. In this article, we’ll give you tips on how to present customer service on a resume.
- Use action verbs. When you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in your work with customers and have achieved results.
- Make sure to include specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of saying "worked in customer service,"" you should say "managed the team of customer service representatives and took care of complaints from customers."
- Provide metrics: Include relevant measures such as satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% through effective strategies for solving problems."
- Create a custom resume by tailoring your resume to the specific customer service position you’re applying for. Highlight the experience and skills that are most relevant to the position.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to making it available to ensure there are no errors. If you require assistance look into professional help by contacting Hastings Resume.
With these suggestions by following these guidelines, you can build a customer service resume that effectively highlights your relevant experiences and abilities. Make sure to customize your resume for the specific position you’re applying to and make sure you proofread it prior to submitting it. Hastings Resume can also assist you in creating a successful resume that showcases your talents and experience.
