How do you describe Customer Service on a resume

Posted by Hastings Resume on 13 Jan 2026

When seeking a customer service job, it is essential to list your relevant knowledge and experience on your resume. A well-written resume can make significant difference in obtaining the job you’ve been hoping for. Here at Hastings Resume, we specialize in offering professional resume writing services to ensure that you stand out the competition. In this post, we’ll give you tips on how to present the customer service aspect of your resume.

  1. Utilize action verbs when talking about your experience with customer service using action verbs, such as "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in customer service work and are able to show results.
  2. Make sure to include specific job duties and responsibilities: Be precise when describing your service experience. Instead of saying "worked in customer service,"" mention that you "managed the team of customer service reps and handled customer complaints."
  3. Provide metrics: Include relevant metrics , such as customer satisfaction levels to show the impact of your work. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
  4. Customize your resume: tailor your resume to the specific customer service position that you’re applying for. Highlight the abilities and experience which are most relevant for the position.
  5. Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. submitting it to ensure that it’s error-free. If you require help, consider seeking professional help from Hastings Resume.

If you follow these advices, you can create your resume for customer service that effectively highlights your relevant work experience and capabilities. Make sure to customize your resume for the specific job you’re applying to and check it for errors before submitting it. Hastings Resume can also assist you in creating an effective resume that highlights your abilities and work experience.

Very professional, fast and affordable. Great Resume and CV. I shopped around and glad I did. Thank you Tanja and team!
Migaloo
The experience was nothing short of brilliant. Tanja was on the phone to me in mere moments of me making my enquiry, and the resume I received back has been tailored perfectly! 5 stars!
Kyle Wilson
Positive: Professionalism, Quality, Responsiveness, Value Tanja thank you so much for the fast turnaround and also how well you updated my CV. I had a particular job advert I needed responses for and to update my CV at the same time. Tanja provided excellent customer service and contacted me within a day and worked to the tight timeframe I had. I would definitely use SR again and highly recommend Tanja herself. Thank you again.
Ruby
I can’t recommend this company enough! I get so many compliments on my resume. Every job I have applied for I have been offered based on it. Trust me Tanja is a wizard!!! Amazing job again helping me with the selection criteria. Easy 5 stars!!
Rebecca White
Tanja was great and always got back very quickly. Highly recommend
Brett Hain
Good service. Response from the owner4 years ago. Thank you Kindly Desi. All the best of luck for the future.
Desi Boy Krrish
Fantastic job very please recommend to anyone who needs resumes, very polite well explained and collected early bonus.
Fred Hadley
Incredibly satisfied with my experience using Hastings Resume. Very little effort needed from myself, everything was taken care of by Tanja, who was very responsive and helpful. The resume and cover letter was very professional and detailed, I ended up getting a job offer within 2 weeks of using this resume.
Kimel Pillay
Positive: Professionalism Ms Tanja Coyne helped me a lot with my resume. She was patience, responsive and professional. When she finished my resume, I offer to double her pay but she refused. I recommend Tanja! Thank you very much.
Ben Wong
The team at Hastings Resume where great I would highly recommend calling and speaking with them. I had my resume & cover letter done, with in the week had 3 calls and accepted a new job. Thanks for the great work
Ja C
How to present Customer Service on a resume

Resume

We provide professional resume writing services.

How to present Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer professional resume writing services and our highly experienced resume writers will make sure that your resume sticks out among the rest.

We’re a team of highly certified and experienced Recruiters, consultants and HR Professionals who are dedicated to delivering an exceptional, well-written resume or cover letter.

We pride ourselves on our extensive understanding of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide range of professions, industries, and areas means that we can deliver a high-quality, powerful resume that suits your personal requirements.

Our goal is to deliver you with a striking and impressive resume that is correctly maximised for success in Hastings‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be fully satisfied with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 215 100