How do you describe customer service on a Resume
When you are applying for a customer service position, it’s crucial to showcase your relevant expertise and experiences on your resume. A well-written resume can make a significant difference in obtaining the job you’re looking for. At Hastings Resume, we specialize in providing resume writing services to make you stand out from the competition. In this article, we’ll discuss tips on how to write about the quality of service you provide on your resume.
- Utilize action verbs when describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in your work with customers and are able to show results.
- Include specific job duties and responsibilities: Be precise in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," you should say "managed an entire team of customer service representatives and handled complaints from customers."
- Give metrics: Include pertinent metrics such as customer satisfaction rates to prove your contribution. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Include the relevant skills and experience which are relevant to the position.
- Ask for professional help and proofread: Proofread your resume before you submit it to ensure it’s error-free. If you require assistance seek professional assistance with Hastings Resume.
With these suggestions, you can create your own customer service resume which effectively highlights your experience and skills. Remember to make your resume specific to the job you’re applying for and to proofread it before submitting it. Hastings Resume can also assist you in creating an effective resume that highlights your abilities and experience.
