How to describe customer service on a resume
When trying to get a customer service job, it’s important to list your relevant expertise and experiences on your resume. A professionally written resume can make huge difference when you apply for the job that you desire. At Hastings Resume, we specialize in providing resume writing services to aid you in standing out from the crowd. In this article, we’ll provide tips on how to convey the customer service aspect of your resume.
- Use action verbs. When explaining your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you are actively involved in customer service work and are able to show results.
- Include specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of simply saying "worked in customer service,"" write "managed an entire team of customer service reps and dealt with customer complaints."
- Use metrics: Provide relevant measures such as satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% through efficient solutions to problems."
- Create a custom resume by tailoring your resume to the specific customer service position you’re applying for. Highlight the abilities and experience which are most relevant for the job.
- Get professional assistance and proofread your resume Before you submit your resume, proofread it. submitting it to ensure that it is error-free. If you require assistance look into professional help with Hastings Resume.
By following these tips and guidelines, you can write your own customer service resume which effectively highlights your relevant experiences and expertise. Make sure to adapt your resume to the job you’re applying for and ensure that you have it proofread before you submit it. Hastings Resume can also assist in creating a professional resume that displays your capabilities and experiences.
