How to describe customer service on a resume
When you are applying for a customer service job, it’s essential to include your expertise and experiences on your resume. A professionally written resume can make a big difference in getting the job that you desire. In Hastings Resume, we specialize in writing resumes to aid you in standing out from your competition. In this article, we’ll explain how to present the customer service aspect of your resume.
- Utilize action verbs: When you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you are actively engaged in your customer service activities and have achieved results.
- Include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of saying "worked in customer service,"" you should say "managed an entire team of customer service reps and handled complaints from customers."
- Offer metrics: Include relevant measures such as satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% through effective solutions to problems."
- Create a custom resume by tailoring your resume to match the job you’re applying for. Include the relevant skills and experience which are relevant to the job.
- Proofread and seek professional help Before you submit your resume, proofread it. you submit it to ensure the resume is error-free. If you need help look into professional help from Hastings Resume.
By following these tips by following these guidelines, you can build your own customer service resume which effectively highlights your relevant work experience and abilities. Make sure you tailor your resume to the specific job you’re applying for , and check it for errors before submitting it. Hastings Resume can also assist you in creating a successful resume that highlights your strengths and experiences.
